Submit a request

Our support includes advice on using our themes, including questions about the customization settings and features. We are also here to help if you encounter any bugs with our themes that occur as a result of a fresh theme installation.

Our support does not include integration or troubleshooting third-party apps, or any custom coding you or another developer has applied to our themes. To read more about what our support includes, please read our full support policies and scope.

If you need assistance modifying your theme code or making design changes, we do offer theme customization services, premium support options, and theme setup services for your convenience.

To get in touch, please fill out the form below. We typically reply to email within one business day. Thank you.

IMPORTANT: After filling out and submitting this form, you should receive an automated reply from our system. If you do not receive this, there is a good chance you typed your email address wrong. If this happens, please contact us again and double-check your email address so we can reach you back.

Please send as storename.myshopify.com, not storename.com.

If you've hidden your storefront, providing us with your storefront password would speed up our evaluation. Remember, never share your Shopify login password with a 3rd party.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Check here to sign up to receive theme update information and special offers from Mile High Themes. We never share your information. Emails are infrequent and you can unsubscribe at any time.

Add file or drop files here