Our themes have built-in support for Shopify's free product reviews app.  In order to use the reviews, you need to install the app in your store and then enable the reviews within the theme settings in various locations.  We have included all the code required to use the app on your product pages, quick view popups, and showing review stars on collection pages.

After installing the app, you may be prompted to install the coding for the app and confirm it has been installed properly.  Even if the "test" to make sure it is installed fails, these steps are not necessary as the code is already installed.  If it fails, it's likely because the settings to show the reviews are disabled in theme settings and must be enabled.

Why don't my reviews show in the ShowTime theme?

In order for the reviews to appear on your product pages in the ShowTime theme, reviews must be enabled in theme settings, and you must have either the first static product tab enabled (which is reserved for reviews), or have a tab containing the word "Reviews" in the title if using the enhanced product description feature.