Mile High Themes Knowledge Base
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Frequently Asked Questions

Answers to commonly asked questions about Shopify and our themes.

  • Do your themes support product reviews? How do I install it?
  • How do I add videos to my product gallery?
  • I need help troubleshooting a major issue with my store. How do I get urgent help?
  • How do I edit the appearance or functionality of my checkout page?
  • How do I create a contact page
  • Do you provide theme customization or setup services?
  • How do I enable Shopify's dynamic checkout button on my theme?
  • Are your themes ADA (or other accessibility standards) compliant?
  • Do you provide refunds on theme purchases or services?
  • How do I find out when new theme versions are released and what has changed?
  • How do I enable and configure my password page?
  • Are your themes GDPR compliant?
  • Do your themes offer RTL support?
  • What are your support hours and how quickly can I expect a response to my request?
  • If I hire you for a theme customization, will you help me move it to another theme or version later?
  • Why do you not include phone or live chat support with your themes?
  • Fixing error: "File name must be the ID of an image setting" (Vintage themes)
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Categories

  • Multi Theme
  • Pursuit Theme
  • ShowTime Theme
  • Galleria Theme
  • Frequently Asked Questions
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